01-31-2018 07:41 PM - last edited on 01-31-2018 07:55 PM by rick-s
Hello, I too have recently lost my Beats Audio software that was prepackaged with my Envy h8-1417c desktop computer. A couple of weeks ago I received a system update that required a restart to complete. Unfortunately, the update resulted in the inability of my computer to reboot to Windows. It was caught in a loop--ending with the blue screen. I was forced to 'Reset' my computer, eliminating everything but my data files. After a successful reset, I had Windows 10 back but noticed that I no longer had Beats Audio--amongst other prepackaged items. How do I get the Beats Audio software back? My Envy came originally with Windows 8 but now has 10.
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