cancel
Showing results for 
Search instead for 
Did you mean: 
AlexCruz
New member
2 1 0 0
Flag Post
HP Recommended

Hello, I too have recently lost my Beats Audio software that was prepackaged with my Envy h8-1417c desktop computer. A couple of weeks ago I received a system update that required a restart to complete.  Unfortunately, the update resulted in the inability of my computer to reboot to Windows.  It was caught in a loop--ending with the blue screen.  I was forced to 'Reset' my computer, eliminating everything but my data files.  After a successful reset, I had Windows 10 back but noticed that I no longer had Beats Audio--amongst other prepackaged items.  How do I get the Beats Audio software back?  My Envy came originally with Windows 8 but now has 10.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation