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siobhan050293
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HP Officejet pro 8620, unable to change network settings as admin locked?

Officejet pro 8620
Microsoft Windows 10 (64-bit)

Hi, 

So we recently changed our wirless router and I need to connect my printer to the new details. However the printer says it is locked by the admin? But I do not have these details? On the printer itseltf both the network settings and factory rest settings are greyed out and when i pres them it says I need an admin password? please help.

Thanks

Siobhan 

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