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HP Recommended
Designjet 5500
Microsoft Windows 10 (64-bit)

My black print head called for replacement.  I ordered a new one, and it worked once.  Went to use it again, and got an error, saying "reseat".  I also cleaned to contacts on the carriage, per other threads.  Couldn't get that head to work, so ordered a brand new one, same issue, says "reseat".  Can't get it to clear error.  I'm about ready to roll this p.o.s. to the dumpster.  

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