03-04-2018 01:57 AM
Last week, the message detailed in the subject box above appeared on my iMac screen every time I tried to print a document/photo etc. Printing from my iPad/iPhone was not affected and worked fine.
I spent half half an hour on the phone with an HP technician. He was excellent; he connected to my iMac remotely and solved the problem which he identified as a software issue.
For 2 days, the printer worked perfectly. Yesterday the same message appeared and I’m back to square one! 😩
Can anyone help please?