• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎03-10-2018 12:24 AM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)
My hp omen won’t turn on
I did a update last night in the hp update option and the screen went blue it froze
I tried everything to get it to work pushed all the keyboard buttons tried to get task master up etc etc left it for over a hour still no joy
Now it won’t turn on the power light at the back is green but that’s all
I’ve tried holding the power button down for 10 seconds and up to a minute both with no cables plugged in and with cables plugged in pulled all external parts like keyboard etc out one at a time

I took the extended warranty out but it doesn’t look like hp open on Saturday which I persinly think is quite poor as I work all week and would find it hard to call during the day
Can anyone advise please also how long does hp take with repairs as I also use this pc as my work pc invoices etc ect
Thanks
Lee
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.