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‎03-21-2018 02:45 PM

HP Recommended
Product: HP PowerBank

I have the HP PowerBank.  I am an HP Employee.  I just saw this with a friend at work and decided to get one for myself.  I actually charged his for him with my laptop just yesterday.  I got one for myself and it was plugged in all day with my laptop and didn't charge.  I can't see anything to do to troubleshoot?  Again, my laptop and charger charged someone elses yesterday so not sure why my new powerbank wont charge.  Any help would be appreciated.

 

N9F71AA

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