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- Who Me Too'd this topic
03-22-2018 07:46 AM

Product: Officejet Pro 6830
Operating System: Microsoft Windows 7 (64-bit)
I have an Officejet Pro 6830 printer.
Lately, when I scan a document from the automatic document feeder, I get a thin black line from the top to the bottom in the middle of the scanned document (see the attached photo)
I raised the cover and tried to clean the parts the move the document, but that didn't help.
The problem does NOT occur when I put the document on the glass
Any idea?
Solved! Go to Solution.
Who Me Too'd this topic
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