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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Envy 5020

Hi,

 

I recently purchased an HP Envy 5020 series printer. I have installed it onto my home wireless network ok but nothing will print from my laptop. I get a constant error message of 'driver unavailable'. I have installed the latest drivers available from the HP site a few times and updated my operating system. I can successfully print from my phone and tablet.

 

Thanks for any help

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