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z420
Microsoft Windows 10 (64-bit)

Have clients that are connected to a Avid Nexis storage and that uses HP RGS without problem.

 

But some clients are connected to a Avid Interplay storage, and have this strange problem that when a user connects with HP RGS from home, all media gets offline.

 

Both examples are working with one ethernet connection. (connection to Avid storage + internet in same)

 

 

Anyone have a clue what is wrong here?

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