Showing results for 
Search instead for 
Did you mean: 
New member
6 4 0 0
Flag Post
HP Recommended

Can't reset msg. 'roller cleaning is recommended' after maintenance

HP M630z MFD
Microsoft Windows 7 (64-bit)

The message constantly is displayed on the Control Panel. When I press the orange triangle at the top right, an arrow points to the document feeder rollers. I cleaned the rollers and pad and tried the reset on the document feeder, but it remained. I also tried installing a NEW document feeder kit (rollers & pad) and did the reset and message remains. I also tried searching the user manual for a 630 and didn't find anything about that message. I also tried a firmware upgrade and the message remains. If anyone knows how to reset that message, please let me know.  Thanks.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation