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‎05-13-2018 10:05 AM - last edited on ‎05-13-2018 11:00 AM by Retired

HP Recommended

I have the same error message:

 

After printing out a document, a message popped up showing a picture of the 3 dots (coloured ink?) cartridge and the message "remove and reinstall the indicated cartridge, making sure that it is correctly installed". I have recently installed a new black cartridge and this has been happening since!

 

I have tried all the formentioned things in the forum posts still no joy. I have instant ink, how do I go about ordering new cartridges?

 

It is very frustating, I a degree student and rely on the printer to produce my assignments

😞

 

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