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‎05-14-2018 10:22 PM

HP Recommended
Product: Laserjet M1212nf MFP
Operating System: Microsoft Windows 10 (64-bit)

My M1212nf MFP full software was working over my network fine on my 64 bit Windows 10 Lenovo T530 until the OS got corrupted.  I had to restore the OS, which took out the printer applications.  The printer driver installed with no problem so I can print, but I need the full app to scan.  When I try to install the full app, it donloads with no problem.  I have tried running the install program as a user and as the admin.  The install program extracts 100% of the files and then just quits.

 

I used Task Manager, and all I could see was HP webpack running while the files are being extracted.  After the files are extracted, HP webpack goes away and I don't see any processes that look like install process running.  It's like it uppacks and then quits.

 

Any suggestions on how to get this software installed on my PC again?

 

Thanks in advance

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