• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎05-15-2018 01:36 AM - edited ‎05-15-2018 01:38 AM

HP Recommended
Product: HP Probook 4740s
Operating System: Microsoft Windows 7 (64-bit)

 

Hello,

After a clean reinstallation of Windows, when you try to access the BIOS, you enter the administrator password.

I assume that it was installed Protect Tools Security.

The notebook is for personal use only.

Information and advice on this issue a lot, but the way to secure reset the administrator's password is not found.

Here I read that the only option (replacement, or re-programming of the BIOS chip or motherboard) is to contact HP support.

But the problem is that firstly I do not hear well and in the second I can not speak English.


Very much I ask to help.

Regards,
Vladimir.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.