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HP Recommended
Elitebook 850 G5
Microsoft Windows 10 (64-bit)

Hello,

Using the EliteBook 850 G5 in our business; I uninstalled the PhoneWise app, but keep getting prompted:

HP PhoneWise Driver Install Error

Installing drive failed because bluetooth ia off or unavailabe.  Please click ok to enable bluetooth.

 

We do not want bluetooth turned on and do not want PhoneWise.  How can we prevent this message from appearing?

Thanks

Who Me Too'd this topic
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