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OrcyOrca
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Solved!

HP OfficeJet 3830 will not print in color all of a sudden

Microsoft Windows 10 (64-bit)

I was printing a few papers for an assignment, but while I was printing, the pages started printing in Black and White. Before this happened a few papers jammed but I don't think it has any correlation. I have tried troubleshooting but could not find a fix.

 

I took out, cleaned, and reinstalled my ink cartridges. They are full.

 

I deleted and reinstalled my drivers and this caused the first page I printed to be in color, but then the rest were in black and white again.

 

If I print a test page it is in color but nothing else is.

 

Let me know if you know what I can do to fix this issue!

 

Thank you,

Joseph

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