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I have the exact same problem right now too. My laptop also does not recognize my power cord. 
However, when I turn it off and leave it plugged in, the battery is full when I turn it back on after a few hours. 
But when the laptop is on and plugged in, it looks as if it is not plugged in and functions of of the battery. 
Both things accured at the same time (day before yesterday) AND my laptop is super slow all of the sudden.
Streaming movies is almost impossible, it's so choppy. Regular websites take forever to load and freeze randomly. 
It can't be out network, because all other laptops in our house work just fine. Exept mine. 
Notebook 15 -ish ,Touch screen.
HOW can this be fixed? I'm not a techy, so please tell me things I can actually do (besides turn it on and off/rebooting).
I ordered a new power cord and battery, they will arrive tomorrow. 
However that doesn't fix that "System board is missing or invalid..." message at start up. 
HELP!!

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