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HP Recommended
hp pavillon g6 notebook
Microsoft Windows 7 (32-bit)

when i open the notebook it only shows black screen with the message:

 

"wireless module not supported. the system has detected a wireless module installed in the system is not supported. system halted. please remove device and restart . WLAN module ID (702)"

 

before this, i just checked and installed the updates from windows update last night then this happened when it restarted.

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