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‎06-10-2018 11:11 PM

HP Recommended
Product: HP Sprocket
Operating System: Android 7.0 - 7.1.2 Nougat

Hi my new HP Sprocket connects to my Andriod Samsung Galaxy 7 but despite making printing sounds, does not actually print. I've tried resetting by inserting pin, looking for firmware updates (received an error message) and looked for any updated software for the app for my phone. Nothing has helped. Any info would be appreciated. 

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