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‎06-13-2018 03:33 PM

HP Recommended
Product: OfficeJet 3831
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I just bought a new HP OfficeJet 3831 and despite the fact that a 3 months trial period of Instant Ink is "included", there is still no trial activated to my account.

 

I opened an HP account and added my credit card and everything, but it is functioning normally (I chose the free plan) as if there is no trial.

 

How can I activate the trial period? There is no tutorial included at all (except the generic instruction of it being automatically activated after registering, which didn't happen).

 

Best regards. 

Who Me Too'd this topic
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