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‎06-17-2018 08:26 AM

HP Recommended
Product: Officejet 3835 all-in-one printer
Operating System: Microsoft Windows 10 (64-bit)

Hiya - my Officejet printer is still under warranty (just) but thought I'd run this past you guys first.  The touchscreen display has stopped working.  The printer itself works still, all necessary lights are on...the screen simply doesn't work.  Am I missing something obvious like a simple push of a button somewhere....or should I go straight to Customer Support (not that my office hours fit around their call centre hours grrr).  Thanks 

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