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‎06-18-2018 05:32 AM

HP Recommended
Product: Touchsmart 520 PC
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

After updating to Windows 10 v 1803, there is no sound. Messages say that the device is not connected. 

I tried to upgrade the driver but there is no upgrade for Windows 10 and , when I try with the driver's versions for Windows 7 and 8, it says that "Your system does not meet the operating system requirements. Update has been cancelled (9998).

 

Can anyone help me, please?

 

Thanks 

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