• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!

‎07-09-2018 03:07 PM

HP Recommended
Product: C48x
Operating System: macOS 10.13 High Sierra

Hi Guys,

bought a brand new Samsung C48x Laser/Scanner.

It is connected via LAN and printing with my Mac directly worked without issues.

 

What is not workin is the scanner component.

Seems to be impossible to install the correct drivers.

 

Easy Printer Manager is installed and works.

Click on scan and it says "install scanner software".

Download scanner soft from here: https://support.hp.com/us-en/drivers/selfservice/samsung-xpress-sl-c480-color-laser-multifunction-pr... - does not solve the problem.

It installs "something" but nothing happens.

 

Anyone with an idea?

 

cheers

Tom

 

By the way: it works on Windows 7, same configuration, connected via network.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.