-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Who Me Too'd this topic
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
07-19-2018 01:50 AM
HP Recommended
Product: T830
Operating System: Microsoft Windows 7 (64-bit)
Hello,
Having an issue with Designjet T830.
- Scan-to-Network-Folder option was set up but but after scanning shows no error code but displaying general error when scanning
-Scan to USB option is working properly
-Scan to Computer option can scan small sized file but cancels scanning for files with the dimension of 20*30.
Already uninstalled and installed back the software. Not having an issue with printing. Communication between PC and Printer is ok. Network settings are set up properly. Scanning to computer worked fine for almost 2 months then suddenly cancels scanning for large files
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.