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08-24-2018 09:22 AM
Need help getting a recently networked all in one to scan to a computer also on the network.
I recently moved a computer form being connected to a single computer to a wired (ethernet) network. We can print to the printer but we can not scan from the print. I have re-downloaded the driver, and run the print scan doc software. The manage scan settings are set as they should be (See Pic)
I have even attempted to switch the cable from a standard ethernet cable to a crosover cable. The problem persists.
Additionally when i run the print scan doc it gets stuck on the Windows Scan (See Pic). I even let the scan run overnight thinking it was just taking a long time and after more than 16 hours it still wasn't past this screen.
Solved! Go to Solution.