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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-26-2018 09:00 AM
HP Recommended
Product: DesignJet 510 42in
Operating System: Microsoft Windows 10 (64-bit)
When I try to print a test page it throws error 0x000000cb. If I try to print normally it doesn't do anything. I have the proper drivers installed.
I tried:
- reinstalling the drivers
- resetting windows
- trying printer sharing through another pc
- installing other drivers
A lot of devices are using this printer but never simultaneously. The firmware for the printer is also updated. I don't know what to do anymore. The printer got serviced but it never fixed this issue.
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