Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Flag Post
HP Recommended

Samsung M2020W firmware update on MacOS

Samsung M2020W Laser Printer
macOS 10.13 High Sierra

I am trying to update the firmware on my newly purchased Samsung M2020W laser printer.  I go thru the HP website to pick up the firmware.  The support page recognizes my computer as a Mac with the correct OS.  I click download and get M2020W_V3.00.01.20.hd, usblist2.exe, and a pdf with instructions.  The instructions say: 


How to update the firmware using a USB cable.

1. Make sure that the machine is connected to the PC with a USB cable. 2. Drag the firmware file(*.hd) and Drop down it on usblist2.exe.

And then, firmware update will be started automatically.

3. The firmware update will start.
Once the firmware update is complete, the machine will be rebooted automatically.


usblist2.exe is not an executable file on MacOS.  These seem to be instructions for Windows.  Step 1 says to make sure the machine is connected to the PC.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation