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‎09-17-2018 11:24 AM

HP Recommended
Product: DesignJet T2500
Operating System: Microsoft Windows 10 (64-bit)

I recently upgraded out T2500PS to the new MRY_06_00_06.1.fmw firware and now I have black bars across the top and on the side of all prints when printing in all black and white. Greyscale doesn't have the problem.

 

1) Any ideas how to fix it?

 

2) Any ideas where I can get a copy of the previous firmware MRY_04_06_01.1? It doesnt seem to be on their servers anywhere.

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