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Hi,

 

I have a wireless keyboard and mouse (https://support.hp.com/dk-da/product/hp-wireless-keyboard-and-mouse/341232/model/14433419/troublesho...).

 

The problem is that the keyboard keeps loosing connection. Only the mouse has on on/off button, and it doesn't matter if the mouse is on or off - the keyboard still looses connection every few hours. I don't use the mouse, as I have a mousetrapper instead, that I use together with the keyboard.

 

The keyboard will loose connection no matter how often I use it, it can even loose connection in the middle of writing a sentece. The only solution I have found so far is to take out the batteries and insert them again.

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