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‎10-03-2018 09:18 AM

HP Recommended
Product: Spectre x360 15-ch055na
Operating System: Microsoft Windows 10 (64-bit)

Hello, I’m having a problem upgrading my Spectre to the new windows 10 October update. 

The machine will install the update but when it restarts and begins to configure the update it hangs on the hp logo with the spinning dots. 

 

I have tried installing the update using Microsoft’s media creation tool, the windows update program and I’ve also tried doing a clean install but it always gets stuck in the same place. 

 

I removed the m.2 ssd and put it into my desktop pc which installed the update without a problem but when I put the ssd back into the laptop it freezes again.

 

Any help/advice with this will be greatly appreciated 🙂

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