10-08-2018 04:29 AM
I have had this exact same problem since I purchased this laptop, Spectre X360, 15bl0XX. It has been getting more frequent lately, and is really getting irritating. I like the facial recognition, but I guess the only way to resolve this is to not use this feature. I have tried several things with no success. I did call HP once with this, and did not really help. It does appear to be a driver issue that for some reason can't seem to be fixed.