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OMEN 17-an013ng
Microsoft Windows 10 (64-bit)

Hi guys!

 

After the most recent Windows Update, my sound doesn't work anymore. Can't install drivers for "Intel High Definition Audio" (neither automatically nor manually). Would highly appreciate it, if you could help me out.

 

Issue 2.png

 

Tried installing this: "Realtek High-Definition (HD) Audio Driver (Windows 10 v1803)"

Receive this error code: Issue 1.png

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