• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎10-14-2018 12:03 AM

HP Recommended
Product: Probook 6560b
Operating System: Microsoft Windows 10 (64-bit)

i recently purchased a hp probook 6560b and wanted to give it an upgrade by replacing the standard 320gb 7200rpm hdd with a 240gb Kingston A400 ssd. but the notebook doesn't recognize the ssd at all, it says no drive is installed. the notebook has the latest bios available  ( F.67 Rev. A; (Feb. 28/18) ) )and the ssd has the most recent firmware. i know the ssd isn't defective because it works just fine in my hp 8740w laptopc.  The 6560b sees the partitioned, formatted SSD in a USB attached enclosure and files can be read from/written to just fine.  But it;s MIA when installed in the primary internal drive bay

 

hopefully one of you can help me out.

 

thanks in advance.  Warren

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.