11-23-2018 07:02 PM - edited 11-23-2018 07:07 PM
I have a HP Pavilion Power 580-137c Desktop with HP OEM Windows 10 installed. The following issue has been bothering me ever since I purchased this computer: the computer *occasionally* will not wake up from sleep. When this happens, neither keyborad nor mouse can wake up the computer from sleep, so I have to manually turn off the computer (by pressing the power botton) and then turn on the computer again. What's interesting is that this only *occasionally* happens, i.e., let's say one in ten sleeps I'll see this happen once. So this problem basically bothers me once every 1-2 weeks ...
I have tried the following solutions:
1) Make sure mouse and keyboard are enabled to wake up the computer in power management setting.
2) Update windows to the latest. OS: Windows 10 Home 10.0.17134 Build 17134.
2) Update display adaptor driver to the latest from HP support site (as of last week).
3) Update Bios to the latest from HP support site (as of last week).
None of the above works. Please help!