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Guidelines
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 13-4003dx
Microsoft Windows 10 (64-bit)

My laptop shuts off without warning at approximately 33% battery life, per Windows.  I paste the Windows battery report below.  Any ideas?

 

Installed batteries

Information about each currently installed battery

  BATTERY 1 NAME Primary MANUFACTURER Hewlett-Packard SERIAL NUMBER - CHEMISTRY LION DESIGN CAPACITY 48,883 mWh FULL CHARGE CAPACITY 48,883 mWh CYCLE COUNT

 

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