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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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12-01-2018 01:04 PM
HP Recommended
Product: HP 5000 Series printer - all in one
I have scanned an image and it appears fine on screen. However, when I come to print, part of the image is cut off - the bottom and right hand side. Print preview looks fine. I have tried it in Word, Publisher and PowerPoint and direct from the JPEG image. I have checked document properties - general everyday printing, paper size and orientation.
When I tried sending it to my old (terrible) printer, it printed fine - just terrible quality!
My printer is quite new (April 2018) and it is the first time that I have needed to print an image that I have scanned. Am I missing something obvious? (It's my design for this year's Christmas card, so needed urgently!)
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