• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP Sprocket 200

I cannot find the printer in my Bluetooth list.  It worked once but now it won't turn on its as if the Bluetooth on the printer had somehow been switched off

 

I have reset my printer doing both a hardware AND a factory reset.  I have made sure the printer is fully charged and restarted my phone and the device

 

Device is HP Sprocket 200.

 I am using android 7.0 and the app version is 2.57.0.  I have ensured this app is uptodup-to and uninstall and reinstalled the app.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.