cancel
Showing results for 
Search instead for 
Did you mean: 
Docrev
New member
2 1 0 0
791
Flag Post
HP Recommended

HP Spectre laptop will not update from Windows 10 build 1803 to 1809

HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

When attempting to update to Windows 10 build 1809, the laptop always suffers from a BSOD after the restart. I have tried the following:

- Attempted to update normally

- Restored to HP original disk image and then updated

- Used the "fresh start" option in Windows 10 then updated

- Created a new Windows 10 boot USB with build 1809, formatted the SSD, and then did a fresh install

- Did a fresh install of build 1803, then attempted to update

 

All of these have the same result; for the third one left the computer in a state where it was unable to get into Windows so I had create a boot USB with build 1803 to recover it. I am open to any suggestions to get this to work.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation