• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
ProBook 450 G2
Microsoft Windows 10 (64-bit)

This is version 3 of set of posts which looks at the problem of a Win10 PC going to sleep early. It describes the results of my investigations which have been going on since the end of 2017.

 

My Win-10 laptop began going to sleep too early in 2017, and all the suggestions for setting the timeouts to "never" and such like made no difference at all. I did a lot of research and discovered this problem seems to be wide-spread.

 

After much research and experimenting I conclude that it may be to do with pressing the sleep button. See below.

 

I am not talking about the screensaver - this is definitely Sleep Mode.

 

By accident I discovered that pulling out the battery in sleep mode would resolve the problem for a while. But this is risky and I had to recover it from a "blue-screen" error once which was a heart-stopping experience. However, the trouble-free period was very variable and apparently not related to anything I was doing.

 

So I have been monitoring the laptop since late 2017 and recording instances of the early sleep mode occurring. In addition, I noticed my temp folder size growing, so I arranged for the folder size to be displayed on startup. It can reach 100Mb after a few days, so I clear it out manually.

 

Anyway, during the last week of 2018 I had reason to suspect that early timeout begins after using the sleep button. So I have only been shutting down, and not using the sleep button since midday on the 30th December 2018.

 

I invite others with this problem to try this too and report the results.

 

==Update 20/01/2019==

 

Not only has normal sleep mode continued, but the temp folder size has remained constant at around 0.7Mb. On this evidence I would say that there is something very wrong with the mechanisms that manage sleep mode.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.