01-14-2019 09:23 AM
My office jet 8610 Will not complet the start up cycle. It will not shut sown while holding the power button. I have unplugged it from the wall. I also have it disconnected from the computer now. When it is plugged back into the wall outlet the power immediately comes back on. However, it freezes with the HP logo on the screen at about 3/4 of the bar under it. It has been unplugged over night and now has been on for plus hours? Any solutons as to getting this thing back working?