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‎01-17-2019 05:11 AM

HP Recommended
Product: HP Pavilion - 15-cc059nr
Operating System: Microsoft Windows 10 (64-bit)

I have been experiencing an issue related to my regular automated Windows updates on Windows 10. The issue I am having is that once the update attempts to complete I get the followin error message:

 

There were problems installing some updates, but we'll try again later.

HP Inc. - HIDClass - 10/30/2018 12:00:00 AM - 2.1.8.1 - Error 0x800703e3

 

I have attempted to fix this issue in over a dozen ways and even had the assistance of Microsoft's tech support team helping me and they came to the conclusion that the issue must be that HP has not provided this update for the driver. 

 

The failing update is HP Inc. HIDClass 2.1.8.1 and it is receiving an error of 0x800703e3 (which is the wireless button driver)

 

I checked the driver update through device manager but it says there is no update available for the wireless button driver.

 

I also checked HP's website and saw that this update does not have an available download specific for this updated version of the wireless button driver.

 

I wanted to have HP help me with this via chat support but their chatbot is just not helpful for complex questions so I am wondering how could I go about finding this update so that I can attempt to download and conduct the update manually? Or if anyone has any other ideas? Thanks.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.