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HP Recommended
HP Deskjet 3720
Microsoft Windows 10 (64-bit)

Bought HP Deskjet 3720

Used 123.hp.com  as well as HP3720 printerdrivers found through Google (as advised by Curry's)

Download no problem.

Then the question: wifi or USB.

Choosing USB: provide the connecting cable.

Then: printer not found. No way further.

 

Interestingly ACER's settings doesn't find the printer either.

The cable: I used two brand new different ones, the one provided by HP, and I bought an >Advent 1.8m.

What might cause this, and how do I get the printer working?

Who Me Too'd this topic
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