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envy 5t640
Microsoft Windows 10 (64-bit)

I have recently received the error message "your printer has experienced an unexpected configuration problem 0x80004005". I have followed ALL recommendations on this site and others to try and rectify. I can print testpages from  my computer (Surface Pro 3) as well as my mobile phone but cannot print from laptop. I can print documents/files from my phone as well.
I have uninstalled/rebooted/reinstalled several times, confirmed file/printer sharing is on, left/rejoined the network and still no joy.
As I don'y work off my mobile phone the current work-around is not sustainable and would like to know of a solution that works before I look for another (brand) printer

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