• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎01-24-2019 06:55 PM - edited ‎01-24-2019 06:56 PM

HP Recommended
Product: hp pavilion 690-0024
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

It appears there's 2.1gb of the advertised 8gb  of RAM not available to use. I'm guessig it's being alloted for the 2400g's GPU. I noticed the most current BIOS is very simplistic and doesn't provide an option to fix it. There's no solution within the OS. This same issue was brought up before by another member but the thread went stale. 

 

I"m checking for possible solutions before opening a ticket. Thanks in advance. 

 

RAMissue.PNG

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.