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Intern
Intern
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The RAM shortage for hp pavilion 690-0024

hp pavilion 690-0024
Microsoft Windows 10 (64-bit)

Hello,

 

It appears there's 2.1gb of the advertised 8gb  of RAM not available to use. I'm guessig it's being alloted for the 2400g's GPU. I noticed the most current BIOS is very simplistic and doesn't provide an option to fix it. There's no solution within the OS. This same issue was brought up before by another member but the thread went stale. 

 

I"m checking for possible solutions before opening a ticket. Thanks in advance. 

 

RAMissue.PNG

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