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MweetM
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HP Envy x360

I hear a crackling sound everytime I turn on laptop. The sound is continous when I am playing audio and only stops when I press the keyboard mute button. If I open browsers and other programmes (without playing audio) the sound starts and then stops but comes back when these programmes become very active.  If I connect headsets the sound is not heard in the earphones but its is heard from the macine. Help?

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