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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-30-2019 12:32 PM

HP Recommended
Product: HP Envy 4520 Allin One Printer
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden....printer will print color on diagnostic pages but not on any other type of document! I looked at the virtual helps and tried multiple fixes but nothing has worked.  Please help.

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