02-06-2019 03:32 PM - last edited on 02-07-2019 03:32 PM by rick-s
I have this exact same problem and it's driving me nuts! It only started doing this a few weeks ago. And yes before you ask, I have double made sure that I haven't missed any messages or downloads in the Support Assistant app. And on the 'My Dashboard' webpage (which for some reason will only load up on Firefox), just like the original poster, it say's I have 3 important messages. But when I click on any of them, it just shows me a broken link and the messages themselves cannot be deleted.
I have re-installed Support Assistant, uninstalled and then re-installed again and it still shows an icon indicating I have one important message somewhere within the app and still have three on My Dashboard via the site.