cancel
Showing results for 
Search instead for 
Did you mean: 
Level 3
31 24 1 10
330
Flag Post
HP Recommended

Unknown HPSA message

I have this exact same problem and it's driving me nuts! It only started doing this a few weeks ago. And yes before you ask, I have double made sure that I haven't missed any messages or downloads in the Support Assistant app. And on the 'My Dashboard' webpage (which for some reason will only load up on Firefox), just like the original poster, it say's I have 3 important messages. But when I click on any of them, it just shows me a broken link and the messages themselves cannot be deleted.

 

I have re-installed Support Assistant, uninstalled and then re-installed again and it still shows an icon indicating I have one important message somewhere within the app and still have three on My Dashboard via the site.

 

Thanks

The following has evaluated to null or missing: ==> page.context.thread [in template "gz-hp.custom.reply.metoo" at line 4, column 22] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign threadId = page.context.threa... [in template "gz-hp.custom.reply.metoo" at line 4, column 1] ----
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation