cancel
Ynot3 Tutor
Tutor
8 6 0 1
69
Flag Post
HP Recommended

My laptop keeps going to sleep and shutting down when I move it.

HP 15.6" Touch Screen Laptop with Intel Core i3 Processor
Microsoft Windows 10 (64-bit)

Hello,

Since I purchased this laptop it goes to sleep or shuts down whenever I move it. If I move it on the desk, to another table, or just change its position in the slightest or if adjust the screen, it sleeps or shuts down. Sometimes I am able to turn it back on by waking it back up. Sometimes I have to restart. Strangely, the only way it works is if it's on my chest. If i breathe deeply however, if will often go to sleep. I reinstalled windows from scratch per HP Support, but the problem very quicklu returned. I disabled the hybrid sleep and changed "what to do when i close the lid" to "nothing" but I am still having the same isssue. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation