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Tyler_Steele
Level 1
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HP Recommended

Solved!

Right Click on the Desktop, and the Screen Goes Black

HP ENVY Curved All-in-One PC 34-b0xx
Microsoft Windows 10 (64-bit)

So when I am at the desktop and I want to open up my options for the desktop, I right click, the mouse has a blue loading circle come up next to it and then my screen goes black. The screen comes right back on right after, but the options box never comes up. I can right click on the apps on the desktop and everything works as usual. 

 

I updated to the new BIOS system last night and updated a few other items as well through the HP Support Assistant window.

 

This is really frustrating me, so any help will be very much appreciated!

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