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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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‎02-21-2019 10:00 PM

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I've found numerous posts with this exact problem, but none of them seemed to be resolved.

I just got a brand new Envy 5055 printer, and I can't even set it up. It doesn't connect wirelessly or with a USB printer cable, it's not detected by my computer no matter what I do and the printer itself just keeps flashing all lights with the message "ERROR CODE 0X00829C98 HW_WATCHDOG C" on the screen. I've tried all methods of unplugging and plugging back in, redownloading, reconnecting, trying to download drivers (which I can load onto the printer because my computer doesn't detect it). I have Windows 10 on an Aspire R Acer laptop. I am beyond frustrated. I just want to print!

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