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‎02-22-2019 08:44 AM

HP Recommended
Product: HP 23 TouchSmart all-in-one 23 - 8024
Operating System: Microsoft Windows 8 (64-bit)

 okay so okay so I started my computer and everything was working fine I was working on a spreadsheet on Excel doing my bills and then I went online and started checking my email and all the sudden my computer turned off.. it's never done that before.. I don't know what was going on so I went to go restart it and no screen comes on I can hear the fan going and then it just starts beeping eight or nine times. the computer is still technically on I can feel the fan going I've tried to hold the button the power button down for 15 seconds I've tried Googling on YouTube and somebody said to remove the battery in the back of the unit for 5 to 10 minutes then put it back and see if that fix the issue which it didn't there's no way for me to boot anything because I can't see anything my screen is completely black it was just working two minutes ago does anybody else know how to fix this problem

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